What Information We Collect:
ESBN may collect personal information when:
- you make purchases of products or services;
- you request support for ESBN’s products or services;
- you create a user account (e.g., login user name and password) on the Site;
- you register for videos, webcasts, seminars or roundtables;
- you request information or materials (e.g., videos, whitepapers or newsletters);
- you participate in surveys and evaluations;
- you participate in promotions, contests or giveaways, which we may offer from time to time;
- you apply for a job, or submit your resume to ESBN; or
- you submit questions or comments to us.
ESBN may also collect Personal Information from individuals (with their consent) at conventions, trade shows and expositions.
The types of Personal Information and Traffic Data collected may include (but are not limited to), as applicable:
- your first and last name;
- your title and your company’s name;
- your home, billing, or other physical address (including street name, name of a city or town, state/province, postal code);
- your e-mail address;
- your telephone number;
- (for job applicants submitting electronic information) your educational background, employment experience, and job interest;
- any other identifier that permits ESBN to make physical or online contact with you;
- any information that ESBN collects online from you and maintains in association with your account, such as: (a) your username, (b) your password, and/or (c) your credit card account information.
Use of Your Information:
ESBN collects and uses your Personal Information and Traffic Data to operate and improve its Site and deliver the services or carry out the transactions you have requested. These uses may include providing you with more effective customer service; making the Site or services easier to use by eliminating the need for you to repeatedly enter the same information; performing research and analysis aimed at improving our products, services and technologies; and displaying content and advertising that are customized to your interests and preferences.
We also use your Personal Information and Traffic Data to communicate with you. We may send certain mandatory service communications such as welcome letters, billing reminders, information on technical service issues, and security announcements. Some of ESBN’s services may send periodic member letters that are considered part of the service. We may also contact you to inform you of other products or services available from ESBN and its affiliates.
Personal Information collected on the Site and services may be stored and processed in the United States both on-premises and in the cloud, and by using the Site, product or service, you consent to any such transfer of information.
Sale or Acquisition of Assets
Use by Third Parties
From time to time, we may use your Personal Information and Traffic Data: (a) if we need to respond to valid legal process, including, but not limited to, a search warrant, subpoena, or court order, and any other instance when we believe we are required to do so by law; or (b) if we deem it necessary to disclose Personal Information or Traffic Data, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request, or to protect our rights or interests. We may also exchange Personal Information with other companies and organizations for credit fraud protection and risk reduction.
ESBN may share Personal Information and Traffic Data with companies working on our behalf and to our affiliated companies. In addition, some services of ESBN may be co-branded and offered in conjunction with another company. If you register for or use such services, both ESBN and the other company may receive information collected as part of the co-branded services.
In some cases ESBN uses contractors to collect, use, analyze and otherwise process information on its behalf. ESBN may also allow carefully selected partners to participate in limited marketing campaigns solely to promote ESBN’s products and services to you.
If you request something from the Site (for example, a product or service, a callback, or specific marketing materials), we will use the information you provide to fulfill your request. To help us do this, we may share information with others, such as ESBN’s business partners, financial institutions, shipping companies, and postal or government authorities (e.g., Customs authorities) involved in fulfillment. As part of a transaction, we may also contact you as part of our customer satisfaction surveys or for market research purposes, which may require us to engage third-party service providers.
We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, hosting websites, processing transactions, or performing statistical analysis of our services. Those companies will be permitted to obtain only the Personal Information they need to deliver the service. They are required to maintain the confidentiality of the Personal Information and are prohibited from using it for any other purpose.
Except as set forth herein, unless you have provided consent, ESBN will not (a) sell, rent or lease your Personal Information to third parties, and (b) disclose your Personal Information to third parties for their own marketing purposes.
ESBN provides a number of ways for you to ‘opt-out’ of receiving additional information from us or having us provide your Personal Information to our partners. We may offer you these choices at the time you give us your information.
If you do not wish to continue receiving certain marketing materials (e.g., email messages), you can opt-out of receiving these materials by following the unsubscribe instructions provided in the materials. This option does not apply to communications primarily for the purpose of administering orders, contracts, support, product safety warnings, software updates, or other administrative and transactional notices.
How to Update Your Information:
Here are some ways you can modify the contact information that you have provided to us:
- Email Newsletters: Should your email address change, you may manage your subscription by unsubscribing to our newsletter and re-subscribing with your new email address.
- Specialized Areas: Specialized areas of our Site that require you to register may identify, at the point of collection, the ways available for you to update your information.
- Generally: At any time, you may update your information by e-mailing us at info@ESBNetwork.net.
Please note that we reserve the right to remove a user from our mailing list at any time, in our sole discretion.
Safeguarding Your Personal Information:
We recognize industry standards and employ security safeguards to protect your Personal Information from unauthorized access and misuse. We use the most accurate and current information you provide in order to process your request. We store your Personal Information in secured third-party databases, such as those owned and operated by MailChimp and WooCommerce. Furthermore, whenever you transmit sensitive information, such as credit card information, to us through our Site, we provide you access to our secure server that allows encryption across the Internet. Browsers offer varying degrees of security, particularly in regard to encryption. Even the same version of a browser can come with different levels of encryption. For your protection, make sure your browser is set and configured to support Secure Socket Layer (“SSL”) 2.0/3.0 and employs 128-bit encryption. All acceptable browsers do provide detailed information on security levels in “Properties” or “Document Information” from the browser’s menu bar. See your browser’s “Help” tab or documentation for more information.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your information, we cannot guarantee the security of any information you transmit to the Site. Any transmission of information, including Personal Information, is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on this Site.
If a password is used to help protect your accounts and Personal Information, it is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer with anyone, you should always log out before leaving a site or service to protect access to your information from subsequent users.
Traffic Data is anonymous information that does not personally identify you but is helpful for marketing purposes and for improving your experience on this Site. When you visit our Site, we may automatically track and collect the following categories of information: (1) web beacons; (2) IP addresses; (3) log files; (4) domain servers; (5) types of computers accessing this Site; and (6) types of web browsers used to access this Site (collectively “Traffic Data”). We also use “cookies” to collect Traffic Data in order to customize content specific to your interests and make your navigation of our Site easier during subsequent visits.
(b) Cookies and Browser Information:
(c) Web Beacons:
Web beacons (also known as “web bugs”) are small strings of code that provide a method of delivering a graphic image on a web page or in an e-mail message for the purpose of transferring data. We may use web beacons (or clear GIFs) on our Site or include them in the e-mail messages we send you for many purposes, including site traffic reporting, unique visitor counts, advertising e-mail auditing and reporting, and personalization. Information gathered through web beacons may be linked to your Personal Information.
(d) IP Addresses and Log Files:
An Internet Protocol (“IP”) address is a number assigned to each computer on a network to identify your computer every time you log on to the Internet. We may keep track of IP addresses to troubleshoot technical concerns and to maintain the safety and security of our Site, such as by reviewing your IP address in combination with your Personal Information for credit fraud protection and risk reduction. In addition, we may use IP addresses to analyze trends, administer this Site, track traffic patterns, and gather demographic information for aggregate use.
Please be aware that, with or without cookies, our Site keeps track of usage data, such as the source address from which a page request originates (i.e., your IP address, domain name), date and time of the page request, the referring web site (if any), and other parameters in the URL (e.g., search criteria). We use this data to better understand our Site usage in the aggregate so that we know what areas of our Site users prefer (e.g., based on the number of visits to those areas). This information is stored in log files and is used for aggregated and statistical reporting. It is not attributed to you as an individual (i.e., log files are not associated with any particular user, computer, or browser).
(e) Do Not Track Signals:
At this time, our Site does not respond to “Do Not Track” signals received from our users’ web browsers because we do not allow third parties to collect any of our users’ Personal Information for the purpose of tracking our users’ online activities.
(f) Google Analytics:
We may use Google Analytics to provide analytics services as described above. To learn more about how Google Analytics collects and processes data and the choices Google may offer to control these activities, you may visit https://support.google.com/analytics/answer/6004245. To opt out of Google Analytics you may visit https://tools.google.com/dlpage/gaoptout/.
Links to Other Sites:
For avoidance of doubt, if we provide links to social media platforms, such as Facebook or Twitter, and you choose to visit those websites through our links, please note that the information you post, transmit or otherwise make available on those websites may be viewed by the general public. We do not control user-posted content on social media homepages and are not responsible for any third-party use of your information that you have posted, transmitted or otherwise made available there.
Your California Privacy Rights:
California Civil Code Section 1798.83 permits users of our Site that are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please send an email to info@ESBNetwork.net.
For Questions or Concerns:
NOTICE TO CHILDREN UNDER THE AGE OF 18 AND THEIR PARENTS OR LEGAL GUARDIANS:
THE SITE IS INTENDED FOR ADULTS. WE DO NOT KNOWINGLY OR INTENTIONALLY COLLECT PERSONAL INFORMATION FROM ANYONE UNDER THE AGE OF 18. IF YOU ARE UNDER THE AGE OF 18, PLEASE DO NOT PROVIDE ANY PERSONAL INFORMATION TO ESBN. IF YOU KNOW OF ANYONE UNDER THE AGE OF 18 WHO HAS PROVIDED US WITH INFORMATION, PLEASE CONTACT US IMMEDIATELY AND WE WILL REMOVE THE INFORMATION. BY USING THIS SITE, YOU REPRESENT THAT YOU ARE AT LEAST 18 YEARS OF AGE.